Privacy Policy

This Privacy Policy describes how CareCub (the “Site“, “we“, “us“, or “our“) collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated version will become effective when published.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources, depending on how you interact with our Site and use our Services.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide and improve our Services, comply with applicable legal obligations, enforce our terms and policies, and protect or defend our Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and use our Services. When we use the term “personal information”, we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information that you directly provide to us through our Services may include:

  • Basic contact details, including your name, address, phone number, and email address.
  • Order or service information, including your name, billing address, delivery address, payment confirmation, email address, and phone number, where applicable.
  • Account information, including your username, password, and other information required to manage your account.
  • Shopping information, including products or services you view, add to your cart, purchase, or otherwise interact with.
  • Customer support information, including information you choose to provide when contacting us or communicating with our support team.

Some features of our Services may require you to provide certain information directly. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features or Services.

Information We Collect Through Cookies

We may automatically collect certain information about your interaction with our Services (“Usage Data“). We may use cookies, pixels, web beacons, and similar technologies to collect this information.

Usage Data may include information about how you access and use our Site, your device information, browser type, network connection, IP address, and other information regarding your interaction with our Services.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf.

These may include:

  • Companies and service providers that support our Site and Services.
  • Payment processors that collect payment information, such as bank account or credit/debit card information and billing address, to process payments and fulfill orders or services.
  • Analytics, advertising, and technology providers that may collect information through cookies, pixels, web beacons, software development kits, third-party libraries, and similar technologies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or for their individual privacy policies and practices.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Providing Products and Services. We use your personal information to provide our Services, process payments where applicable, fulfill orders, communicate with you regarding your account or transactions, provide customer support, arrange delivery where applicable, and otherwise provide products or services you have requested.
  • Marketing and Advertising. Where permitted by law and in accordance with your preferences, we may use your personal information to send marketing, advertising, and promotional communications by email or other communication methods. You may opt out of promotional communications at any time.
  • Security and Fraud Prevention. We may use your personal information to detect, investigate, prevent, or take action regarding fraudulent, illegal, malicious, or unauthorized activity. You are responsible for keeping your account credentials secure and should not share your username, password, or other account access details with others.
  • Communicating with You. We may use your personal information to respond to your questions, provide customer support, communicate important information about our Services, and maintain our relationship with you.

Cookies

Like many websites, we use cookies and similar technologies on our Site.

Cookies help us operate and improve our Site and Services, remember your actions and preferences, understand how visitors interact with our Site, and perform analytics.

Third-party service providers may also use cookies or similar technologies on our Site for analytics, advertising, or other purposes, subject to their own privacy policies.

Most web browsers automatically accept cookies by default. You can usually configure your browser settings to remove or reject cookies. Please note that blocking or removing cookies may affect your experience and may cause certain features of our Services to function incorrectly or become unavailable.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes and subject to applicable laws and this Privacy Policy.

Such circumstances may include:

  • Service Providers. We may share information with vendors and third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, delivery, and other business services.
  • Business and Marketing Partners. We may share information with business or marketing partners where necessary to provide our Services or conduct marketing activities. Such partners may use your information in accordance with their own privacy policies.
  • At Your Direction or With Your Consent. We may disclose information when you direct us to do so, request disclosure, or otherwise provide consent.
  • Affiliates and Business Operations. We may share information with affiliated companies or within our corporate group where necessary to operate and manage our business.
  • Legal and Business Transactions. We may disclose personal information in connection with a merger, acquisition, sale of assets, bankruptcy, or other business transaction, or when required to comply with applicable laws, legal processes, court orders, or governmental requests.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

If our Services allow you to submit reviews, comments, testimonials, or other user-generated content, please be aware that information you choose to post in a public area of the Site may be accessible to other users or members of the public.

We cannot control who may access information that you choose to make publicly available and cannot guarantee that others will respect your privacy or keep such information secure.

Third Party Websites and Links

Our Site may contain links to websites, applications, or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by CareCub, we recommend that you review that third party’s privacy policy, security policy, and terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information or practices on third-party websites.

Our inclusion of links to third-party websites does not necessarily imply endorsement of their content, owners, or operators.

Security and Retention of Your Information

Please be aware that no security measures are completely perfect or impenetrable, and we cannot guarantee absolute security of your personal information.

Information transmitted over the internet may not always be completely secure while in transit. We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to provide our Services, maintain accounts, fulfill business purposes, comply with legal obligations, resolve disputes, enforce agreements, and otherwise fulfill the purposes described in this Privacy Policy.

Your Rights and Choices

Depending on where you live and applicable law, you may have some or all of the following rights regarding your personal information:

  • Right to Access / Know. You may have the right to request access to personal information we hold about you and information about how we use or share it.
  • Right to Delete. You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.
  • Right to Correct. You may have the right to request correction of inaccurate personal information.
  • Right to Data Portability. In certain circumstances, you may have the right to receive a copy of your personal information in a portable format or request that it be transferred to another party.
  • Restriction of Processing. You may have the right to ask us to stop or restrict certain processing of your personal information.
  • Withdrawal of Consent. Where we rely on your consent to process personal information, you may have the right to withdraw that consent.
  • Appeal. Where applicable, you may have the right to appeal our decision regarding a privacy request.
  • Managing Communication Preferences. If you receive promotional emails from us, you may opt out at any time by using the unsubscribe option included in those communications. Even if you opt out of promotional communications, we may continue to send non-promotional communications relating to your account, transactions, or Services.

You may exercise applicable rights by contacting us using the contact information provided below.

We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Complaints

If you have concerns or complaints about how we collect, use, or process your personal information, please contact us using the contact details below.

We will make reasonable efforts to investigate and respond to your concerns. Depending on where you live, you may also have the right to contact your local data protection or privacy authority.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any applicable privacy rights, please contact us at:

Email: info@carecub.com